Shipping policy

Shipping Policy

At Skyhook Technologies, we aim to deliver your Skyhook AI Smart Glasses safely and on time.

Order Processing

Orders are usually processed within 1–2 business days after payment confirmation. Orders placed on Sundays or public holidays may be processed on the next working day.

Estimated Delivery Time

Standard delivery usually takes 4–7 business days, depending on your location and courier availability.

Delivery time may vary due to factors such as weather conditions, courier delays, incorrect address, remote location, or high order volume.

Shipping Charges

We may offer free shipping on selected orders or promotions. Any applicable shipping charges will be shown at checkout before payment.

Order Tracking

Once your order is shipped, tracking details may be shared through SMS, email, or WhatsApp, depending on the contact details provided at the time of purchase.

Incorrect Address or Failed Delivery

Customers are requested to provide complete and accurate delivery details. Skyhook Technologies will not be responsible for delays or failed deliveries caused by incorrect phone number, incomplete address, wrong PIN code, or customer unavailability.

If the order is returned to us due to incorrect details or failed delivery attempts, additional shipping charges may apply for re-shipping.

Damaged Package

If the package appears damaged, opened, or tampered with at the time of delivery, please do not accept the delivery and contact us immediately.

Contact for Shipping Support

For shipping-related queries, contact us at:

Email: skyhookaiglasses@gmail.com
Phone: +91 9602334666